Return / Refund Policy
We take great pride in our reputation for quality and excellent value.
You are liable to get refund of money in following case:
- There is a manufacturing defect.
- We have shipped a wrong product.
- The merchandise has been damaged during transporation and we are not able to provide you with replacement.
- Product must be unused, unstitched and in same condition as you received.
- If product is stitched to your size than return is not possible in any case.
For return you will need to inform us within 24 hours of receiving the parcel, you can send us email at [email protected] or call us +91-7666411702 10am - 7pm, Mon-Sat (IST) and courier us the parcel in it's original packing with tracking number which needs to reach us within 7 days of informing us.
While shipping, clearly mention (inside the shipment) : Your name, Order number and Contact details.
Important Do's and Don'ts while returning products:
- Always email us first if you have a problem on [email protected]
- Always be sure to report your problem within 24 hours of receiving the item in question.
- Never send back an item without consulting with us. It's very important that you DO NOT send the item back to us until you have verified with us and no credit or replacement shall be given on such items.
- Always report any and all problems associated with a single order/package delivery at the same time. Be as specific as possible when describing the problem, as all returned items are examined for defects / variations.
- Always return your items using registered courier who provide proof of delivery.
- Any shipping costs of sending back to India above what customer paid for shipping charges while receiving them from India are the responsibility of the customer.
- The product, original barcodes, tags, labels and brand packaging should not be tampered.
- Products should be returned in the original packing box. The box should not be damaged / tampered by sticking label or otherwise writing on it.
- While returning the products, pack the products in the box, and wrap a plastic cover of white paper on top of the Box
- Put your Name, order number and mobile number on the outer plastic cover.
- Email us the Courier AWB number so that we can track the returned shipment
Color & Decription Disclaimer
Color and Shades may have slight variation is possible because of the light and settings used during photography and color settings and properties of various monitors screen.
We will not provide any refunds or returns for Bollywood Replica products. All bollywood products images are reference purposes only and actual products may vary in color, fabrics and work. We try our best to give you similar products.
Please Note: We'll not be able to accept / process refunds of products which are not received back in original condition. The product should be returned back to us along with the original packing box within 7days from the delivery date.
We process the Refunds in 3-4 working days, after we receive the products back in original condition. Refunds are done through Cheque, NEFT or back to credit card / net banking accounts used at the time of placing order.
We request customers to email us the name in which we should issue the Cheque. Incase of bank transfer (NEFT), we request customers to send us the following bank details - Name (as in bank records), Bank name, Bank branch address, Bank account number and Branch IFSC code. You can email us all these details on [email protected]
Please note: We do not refund the return shipment courier charges.
Please note that there will be a $10 USD restocking fee for all products that are returned.
Cancelling an order
You may cancel an order within 12 hours of your purchase. You can cancel your order by writing to us [email protected]
Contact us for any queries related to refund / exchang
Email us on [email protected]
Call us on +91-7666411702 (Mon-Sat, between 10am to 7pm IST)